Simple Business Website

Privacy Policy

This Privacy Policy explains how TopSoft UG collects, uses, stores, and protects personal data when you use Simple Business Website.

TopSoft UG
Johann-Landefeldt 109
14089 Berlin, Germany
Managing Director: Erez Hadas-Sonnenschein
Commercial Register: HRB 161680 B
VAT ID: DE297474174
Email: [email protected]

1. Who this Privacy Policy applies to

This Privacy Policy applies to users and customers of Simple Business Website. The service is intended for business customers. However, some personal data may still be processed, for example the name and email address of the person creating or managing the account.

2. Personal data we collect

When you create an account, we collect your name, email address, and password. Passwords are used for account login and access only.

3. Website content added by customers

Customers may add business and website information to create and publish their website. This may include business name, address, phone number, email address, logo, images, photos, uploaded files, opening hours, service descriptions, website text, and other information added by the customer.

We use this information to provide the service and allow the customer to manage their website. This content belongs to the customer — we do not use it for our own separate purposes.

4. Payment and billing data

Payments are handled by third-party payment providers, including Stripe and PayPal. We do not directly collect or store full payment card details. The payment providers may process payment information, billing information, and transaction details as needed to process payments, prevent fraud, handle disputes, and comply with legal obligations. Invoices are sent by email.

5. How we use personal data

We use personal data to:

  • Create and manage user accounts
  • Provide access to the service
  • Create, publish, and manage customer websites
  • Process subscriptions and payments
  • Send invoices by email
  • Send account, billing, password reset, and service emails
  • Send important legal or security updates
  • Provide customer support
  • Improve and maintain the service
  • Prevent misuse of the service
  • Comply with legal, tax, accounting, and regulatory obligations

6. Marketing emails

We may send marketing emails, product updates, offers, or news about Simple Business Website. You can unsubscribe at any time. Even if you unsubscribe from marketing emails, we may still send important emails related to your account, billing, subscription, security, legal updates, or service operation.

7. Cookies

We use cookies and similar technologies only where needed for login, account sessions, security, and remembering settings. We do not use cookies on our platform to collect analytics or tracking data. You can control cookies through your browser settings, though disabling essential cookies may prevent the service from working correctly.

8. Analytics and tracking on our platform

We do not currently use analytics or tracking tools such as Google Analytics, Meta Pixel, TikTok Pixel, Hotjar, or similar tools on our own platform.

9. Tracking codes added by customers

Customers on the PRO plan may have the option to add third-party tracking codes, pixels, scripts, or custom code to their own websites. This may include Google Analytics, Google Tag Manager, Meta/Facebook Pixel, TikTok Pixel, and other third-party scripts.

If a customer adds these tools to their own website, the customer is responsible for informing their own website visitors and for complying with privacy, cookie, and data protection laws. TopSoft UG is not responsible for the customer's use of third-party tracking tools on customer websites.

10. Technical logs and IP addresses

We do not intentionally collect or store IP addresses or technical logs for our own separate analytics purposes. Some hosting, infrastructure, security, payment, or service providers may process technical data as part of operating their services.

11. Service providers

We may use trusted third-party service providers to operate Simple Business Website. These may include hosting and infrastructure providers, payment providers, email service providers, support tools, security and maintenance providers, and other technical service providers. These providers may process personal data only as needed to provide their services to us.

12. Hosting and international data transfers

We use hosting and infrastructure providers to operate the service. Some data may be processed in the European Union, and some services may be based outside the European Union, including in the United States. Where personal data is transferred outside the European Economic Area, we use appropriate safeguards where required by law, such as adequacy decisions, standard contractual clauses, or other legally recognized transfer mechanisms.

13. Legal bases for processing

Depending on the situation, we process personal data based on one or more of the following legal bases:

  • Performance of a contract, when data is needed to provide the service
  • Legal obligations, when data is needed for tax, accounting, billing, or legal compliance
  • Legitimate interests, when data is needed to operate, secure, improve, and protect the service
  • Consent, where consent is required, for example for certain marketing activities

14. How long we keep personal data

We keep personal data only as long as needed for the purposes described in this Privacy Policy — including while your account is active, while we need the data for billing or legal reasons, or while we need it to handle disputes or security issues. When data is no longer needed, we delete it or anonymize it where reasonably possible.

15. Data security

We take reasonable technical and organizational measures to protect personal data. However, no online service can be guaranteed to be completely secure. Customers are responsible for keeping their login details safe and for using strong passwords. If you believe your account has been accessed without permission, please contact us at [email protected].

16. Customer responsibility for website visitors

Customers are responsible for the content and legal compliance of their own websites. If a customer publishes personal data on their website, adds tracking tools, or collects data from visitors through other tools, the customer is responsible for informing visitors and complying with applicable privacy and data protection laws.

17. Your GDPR rights

If the GDPR applies, you may have the following rights regarding your personal data:

  • The right to access your personal data
  • The right to correct inaccurate personal data
  • The right to request deletion of your personal data
  • The right to restrict processing of your personal data
  • The right to object to certain processing
  • The right to data portability
  • The right to withdraw consent where processing is based on consent
  • The right to lodge a complaint with a data protection supervisory authority

To exercise your rights, contact us at [email protected]. We may need to verify your identity before responding to your request.

18. Children

Simple Business Website is not intended for children. The service is intended for business customers and account users must be at least 18 years old.

19. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make important changes, we may inform users by email or through the service.

20. Contact

For questions, requests, or privacy concerns, please contact: [email protected]